I’m Sheryl Touré, a designer based in New York City. Currently simplifying complex experiences for users around the world at AMEX.
Case Study
AMEX: Third Party Integration
Elevating American Express and Delta’s connection by integrating Delta features within the Reward Summary experience.
Case Study
AMEX: Google Provisioning
Solved for complex confirmation screens where Card Members can enable virtual card numbers (VCN) and Chrome's autofill to shop online seamlessly.
Case Study
AMEX: Online Card Replacement
Digitized American Express Online Debit Card Replacement journey to reduce call volume and costs.
Case Study
AMEX: KYC Library
Created Web Library for KYC in Figma to streamline the handoff process and scale design to 20+ other markets.
Case Study
John Hardy: Sizing Guide
Designed a digital solution for clients to calculate their hand made bracelet size.